Official Legal & Safety Pack • Version 1.0

LEGAL, PRIVACY & PARTICIPANT SAFETY POLICIES

Operational safeguards, code of conduct, women & child protection standards, ticket rules, and terms of service for Rangshakti Theatre (Rohini, New Delhi).

Women & Girls Safety

Strict Zero-Tolerance anti-harassment policy, consent-based rehearsal choreography, and private changing spaces.

Child & Minor Protection

Aligned with NCPCR entertainment guidelines & POCSO safeguarding. Mandatory guardian verification for under-18.

Transparent Refund Matrix

Clear rules on show rescheduling, cancellation requests, ticket transfers, and fair dispute handling.

Data Privacy (DPDP 2025)

Lawful data minimization, zero-sale of personal data, and bank-grade Razorpay payment isolation.

Privacy Policy

Effective Date: September 2026 | Jurisdiction: Laws of India & DPDP Rules 2025.
This policy explains how RANGSHAKTI collects, stores, protects, and handles personal data through rangshakti.com, workshop enrolments, and theatre operations.

1.1 Information We Collect

  • Identity & Contact: Name, age/date of birth (for batch eligibility), phone/WhatsApp number, email address, and emergency contact details.
  • Enrolment Data: Workshop selections, acting experience, batch timings, and attendance records.
  • Guardian Data for Minors: Parent or lawful guardian's verified name, phone number, relationship, and written consent.
  • Payment & Transaction Details: Order IDs, ticket reference, payment status, and invoices. Card credentials and UPI pins are processed directly via secure Razorpay gateways and are never stored on Rangshakti servers.
  • Media & Footage: Photographs, rehearsal clips, and performance recordings collected with specific consent.
  • Technical Data: IP address, device/browser details, and core operational cookies.

1.2 Purpose of Processing

Data is used exclusively to administer workshops, verify age eligibility, confirm seat bookings, send urgent rehearsal/venue updates, maintain safeguarding logs, and ensure physical safety.

1.3 Data Protection & Retention

RANGSHAKTI adheres to strict data minimization. Personal records are retained only as long as operationally or legally necessary and are securely shredded or deleted thereafter. We do not sell or trade user information to third-party marketing brokers.

Terms & Conditions

These terms govern access to rangshakti.com, ticket reservations, and participation in theatre training, auditions, masterclasses, and stage productions.

2.1 Enrolment & Accurate Information

Users must provide accurate details during registration. Any false representation regarding age, guardian authorization, or health safety may result in cancellation without refund.

2.2 Programme & Schedule Adjustments

Live theatre involves venue availability, production demands, and artist health. RANGSHAKTI reserves the right to reschedule sessions or substitute trainers with qualified professionals. Material changes will be communicated promptly.

2.3 Artistic Training & Career Disclaimer

Participation in acting classes, workshops, or plays does not guarantee commercial casting, Bollywood/film roles, agency contracts, or monetary fame. Casting decisions depend strictly on director's vision, character suitability, and artistic discretion.

2.4 Physical Activity Disclosure

Acting exercises involve physical warm-ups, vocal projection, body movement, and stage choreography. Participants must notify trainers of pre-existing injuries or physical limitations in advance.

Cancellation, Rescheduling & Refund Policy

Core Principle: Every ticket purchase and workshop seat is accounted for. Clear terms protect both theatre lovers and stage productions.
Scenario Refund / Credit Policy Processing Time
Show Cancelled by Rangshakti 100% full refund or free transfer to the rescheduled date. 5–7 business days
Show Date/Time Rescheduled Ticket transfers automatically. If attendee cannot attend, full refund on request. 5–7 business days
Attendee Cancellation (> 48 hrs before show) Eligible for date transfer or 70% refund (less gateway processing fees). 7–10 business days
Attendee Cancellation (< 48 hrs or No-Show) Non-refundable due to reserved auditorium seating. N/A
Workshop Withdrawal (Before Batch Launch) Full refund less administrative fee or transferable to future batch. 7–10 business days

3.1 Safety Exception

A participant removed for physical violence, harassment, or severe code-of-conduct breach forfeits refund entitlement. A person raising a good-faith safety complaint is never penalized financially.

Women & Girls Safety and Anti-Harassment Policy

Zero-Tolerance Commitment: RANGSHAKTI provides a fearless, respectful space where female artists, students, and staff rehearse, learn, and perform without fear of sexual harassment, intimidation, coercion, or abuse of power.

4.1 Prohibited Behaviors

  • Unwelcome sexual remarks, suggestive jokes, advances, or persistent unsolicited personal messages.
  • Non-consensual physical contact, touching, forced hugs, or deliberate crowding.
  • Using casting, stage roles, grades, or authority to demand personal or romantic favors ("quid pro quo").
  • Taking unauthorized photos or videos in backstage, green rooms, or costume-changing areas.
  • Stalking, intimidation, blackmail, or victim retaliation.

4.2 Consent in Theatre Choreography & Rehearsals

Artistic passion does not supersede personal dignity. Scenes requiring simulated intimacy, stage combat, or physical touch must be discussed beforehand, choreographed step-by-step, agreed upon by both artists, and can be stopped at any moment if comfort boundaries are breached.

4.3 Reporting & Internal Committee Mechanism

Reports may be submitted directly to our Designated Safety Officer at Hemant@rangshakti.com or by phone at 9310226751. Matters falling under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH) receive prompt, confidential statutory handling with zero retaliation.

Child & Minor Safety Policy

Protection of Children: For participants under 18 years, safety, emotional well-being, and dignity strictly take precedence over production convenience. Aligned with NCPCR Guidelines and the POCSO Act, 2012.

5.1 Registration & Guardian Gate

  • Every participant under 18 must have verified written consent from a parent or legal guardian.
  • Minors cannot register independently by ticking an adult checkbox.
  • Guardian contact information and emergency phone numbers are maintained on record.

5.2 Operational Safeguards for Young Artists

  • Safe Handover: Clear arrival and release procedures; children leave only with designated guardians unless authorized in writing.
  • Transparent Communication: Instructors communicate via open official group channels with parents looped in. Secret 1-on-1 private messaging with minors is strictly banned.
  • Education First: Theatre schedules are organized to prevent conflict with school hours and academic examinations.
  • Mandatory Reporting: Any suspected abuse or exploitation is escalated immediately under statutory Indian child protection laws (POCSO).

Code of Conduct for Students, Artists & Staff

Theatre thrives on empathy, discipline, and collaboration. Every participant, guest, and instructor agrees to:

  • Treat all peers, co-actors, backstage crew, and venue staff with respect and dignity.
  • Maintain sobriety; possession or consumption of alcohol, drugs, or weapons on premises is strictly forbidden.
  • Respect personal boundaries; ask before any physical contact in non-choreographed exercises.
  • Care for venue property, sound equipment, stage lighting, props, and costumes.
  • Maintain constructive, courteous communication in official Rangshakti WhatsApp batches.

6.1 Disciplinary Framework

Violations result in progressive intervention: Verbal Guidance → Formal Written Warning → Immediate Suspension or Removal from Production without fee refund.

Grievance, Complaint & Incident Reporting

We provide multiple clear channels to report safety concerns, payment issues, discrimination, harassment, or facility problems:

Artistic Director & Head

Hemant Aggarwal

Hemant@rangshakti.com

+91 9310226751

General Support & Enquiries

Administration Team

Info@rangshakti.com

Sector 8 Rohini, New Delhi

Women & Child Safety

Designated Safeguarding Lead

Hemant@rangshakti.com

Response within 24–48 hours

Emergency: In cases of immediate physical danger, dial 112 / Police emergency services immediately.

Event, Ticket, Venue & Entry Policy

  • Every attendee must carry a valid e-ticket QR code on mobile or printed pass.
  • Seats must be occupied strictly as per the confirmed booking pass.
  • Late Entry: To protect live stage focus and dialogue delivery, latecomers may be seated only during applause breaks or scene transitions.
  • Flash photography and live streaming during plays are strictly prohibited.
  • Food, outside beverages, and hazardous materials are not permitted inside auditorium performance halls.

Cookie & Tracking Policy

rangshakti.com uses minimal essential cookies necessary for booking workflows, session security, and caching. We do not engage in deceptive third-party cross-site behavioural tracking.

Accessibility & Inclusion Statement

Rangshakti believes that art belongs to all. We strive to make our Rohini campus and venues accessible to persons with disabilities. Please notify us during ticket booking or class enrollment if wheelchair access or special assistance is needed.

General Disclaimer

Information on this website is published for theatrical entertainment, cultural education, and community engagement. Nothing on this website constitutes formal legal, psychological, or medical counsel.

Rehearsal, Stage & Emergency Safety Guidelines

  • Stage combat and action simulations must be supervised and choreographed; real weapons are prohibited.
  • Fire exits, auditorium aisles, and backstage electrical panels must remain unobstructed at all times.
  • First-aid kits are maintained on campus and during live production venues.
  • Special stage effects (smoke, haze, strobe lights) will have prior audience warning signage.